We are really proud of the levels of customer service we deliver. Take a look at some of our outstanding reviews and see why people choose Thomas Merrifield as their partner when it comes to property.
We sold our high-value, detached property through Thomas Merrifield Wallingford and received a first-class service from start to finish. Craig was exceptional: knowledgeable, courteous, easy to deal with, responsive and tenacious, ensuring the perfect outcome for all. We intend to use Thomas Merrifield again and highly recommend them.
As a buyer only whilst dealing with TM Wallingford, we found them to be incredibly supportive and communicative with the whole process. We are grateful for their effort to get the purchase – and the rest of the chain – organised!
Wonderful staff who were easy to contact, helpful and responsive to all our needs. Renting through TM was easy and painless and I would recommend TM to anyone looking in the Oxfordshire area. Thank-you Susan and team!
In what can be a very stressful occasion has been eased by Jack and the team who have been brilliant. Starting from the viewing stage all the way through to the point of sale. Highly recommended
Many thanks to all at the Wantage branch.
I would highly recommend Thomas Merrifield in Grove. Andy kept me informed every step of the way with regards to my house sale. If he wasn’t in the office, both Jack and Tonja were always as helpful, messages and requests were dealt with promptly and efficiently. The vendor of the house we were buying, needed exchange and completion to go through ASAP and I know Andy did all he could to enable that to happen. I have since recommended TM to a friend, she has used them and been impressed too.
We have recently purchased our first home through Thomas Merrifield and we’re so impressed by the service that Jack provided. He was so quick to respond to queries and did his best to keep us up to date with things along the way. We would seriously recommend Thomas Merrifield! Thank you so much!
I highly recommend Thomas Merrifield (Wantage). They managed my house sale efficiently and professionally. They always had time for my questions and supported me through every aspect of my sale & purchase. My main contact was Andy who was absolutely brilliant but the whole team were always on-hand and up to speed with my account. I felt that they really cared about me as a customer, and were by far the best estate agent I’ve ever worked with.
The team of Thomas Merrifield Lettings went out of their way to help me with the initial viewing and paper work remotely (two years ago…pre-covid…when it wasn’t common!). During my 2 years of residential tenancy, all interactions with the staff and contractors were professional and polite. All their written and oral communications were clear (regarding maintenance, incidental repairs and inspections). They truly take care of their properties and tenants. The entire experience was pleasant. Highly recommended.
I had wholly positive experience with Thomas Merrifield in Oxford over a 3 year residential tenancy. Professional service, and quick to respond to queries and to arrange for the resolution of occasional problems in the property. Highly recommended.
Excellent service received from both the sales and lettings departments over a 5 year period.
Graeme and team has been very helpful and responsive throughout the house purchase process, we couldn’t be happier!
Clint listed our property and within a week we had a buyer. We were kept regularly updated of progress throughout the conveyancing process. We had a tight deadline due to the stamp duty holiday and Clint was fantastic at engaging with the various parties within the chain to move things along. Excellent service, would highly recommend.
Graeme and his team worked efficiently and professionally to ensure the whole process was dealt with in the quickest time possible. Less than 3 months from valuation to completion! Excellent work guys!
Fantastic service, especially Clint who went above and beyond to get the sale complete. Would highly recommend.
Selling a loved one’s house is extremely sensitive. The Thomas Merrifield team in Kidlington, Oxford have been so supportive, professional and incredibly quick in this sale. I can only give you my own experience, but they have given 100% excellent service, and I will always recommend this office, absolutely faultless.
Thank you for everything.
This is the third time I have used the services of TM which is testament to the consistently high service that I have received. Most importantly both the sales and lettings teams are honest (not all agents are!) in terms of valuations, current market conditions and how to best market a home. First class all the way from initial meetings through to completion. Highly recommended.
Thank you to both Nicolette O’Reilly and Donna Kensett at Thomas Merrifield, Didcot, Residential Lettings for a highly professional and efficient service during our recent letting experience. Highly recommended.
After a few years of trying other approaches to renting out our house, we turned to Nicolette and her team at Merrifields. For the twelve years since then, the property has never been untenanted, and every problem that arose was dealt with supportively, creatively and professionally. Thank you, Nicolette and the team!
Thank you Charlie Jones for making the process so painless. Superb service from beginning to end.
Absolutely 1st class service.
The whole experience of selling our house has been absolutely painless. Charlie kept us up-to-date on every step of the way, I could not recommend them enough.
Absolutely amazing, l cannot thank Joe and the team at Thomas Merrifield Didcot for their professional help, fantastic communication and attention to detail in the purchase of my new property.
Joe sold our house after it being on the market for only a couple of days and, achieved the full asking price.
Thomas Merrifield Didcot do business differently; they have copious amounts of enthusiasm, a real passion for property, and put their clients at centre-stage; regularly in touch and providing invaluable advice throughout the sale.
I would highly recommend using them if you are looking for a friendly, honest, personable and professional estate agent to sell your property.
Thank you Joe and Thomas Merrifield Didcot.
From the start of the process to the end (and especially around the exchange date) the agent from Thomas Merrifield who dealt with our sale was professional and proactive. They chased all other parties involved with no prompting from us whilst at the same time keeping us informed on the progress being made. We would definitely recommend them.
Estate Agents do not have the best of reputations, but in this case Thomas Merryfields in Bicester, have been simply wonderful. They have almost become friends. Nothing has been too much trouble and they have kept me informed all through the sale. I cannot sing their praises enough and they have made what could have been a stressful time much easier. Thank you One and all. I am a very happy customer! Well done.
The whole team are brilliant, and I would honestly recommend them to anybody. They follow up with every viewing thoroughly, are really likeable and clearly know the market very well. You’ll get an excellent service with results.
Very experienced and professional team of people that we dealt with during our sale process. They were prompt and responsive and always felt they were being very honest.
Jon Warrell and his staff in the Bicester office have successfully sold two local properties for me. Honest and reliable the Bicester office team are a credit to their profession. Highly recommended to all potential clients wishing to sell or purchase properties in the Oxfordshire region.
We have used Thomas Merrifield for the sale and purchase of our last two houses. Both experiences have been excellent. All the staff are polite and friendly whilst still being professional. A great service all round. Thank you.
Amazing service from all the staff at Thomas Merrifield Bicester from start to finish they always kept us informed of any developments, nothing was too much trouble. We would totally recommend them to anyone selling or buying . Our move went smoothly and painlessly thanks to their professionalism and commitment.
I have now been using Anita and her wonderful team at Thomas Merrifield Letting for over seven years and I can not express my satisfaction. I previously used a recommended highly recognisable letting agent who I left, extremely disappointed, after feeling my best interests where not taken into account. I would however recommend Thomas Merrifield and have to many of my friends.Well done your service it unequalled.
Thomas Merrifield have acted for me for many years in the letting of our house in Abingdon. We had used other agents, but had had some unsatisfactory experiences with them. Thomas Merrifield, however, have always provided a prompt, resourceful and efficient service at every stage of the process. We also used them to sell the house, which they handled very efficiently and professionally; and they found a buyer in the first week. I would highly recommend them for residential property in the Abingdon area.
I am in the process of relocating with my work so having to rely on the letting agents knowledge of schools, recreational activities and general feel of local areas. Thomas Merrifield Lettings Abingdon Office have been superb in assisting me. I really appreciate all the time, help and advice they have given me.
We have recently completed on a house that was on the market with Thomas Merrifield and couldn’t have hoped for a better service. We dealt with Phil who was so helpful and he was available to talk and very knowledgeable and professional. We wouldn’t have got through the process without his help and we couldn’t be more grateful. If we ever are on the market again I will be heading to Thomas Merrifield. Couldn’t recommend them enough!
Have just bought and sold through Thomas Merrifield Abingdon Branch and they have been so helpful and professional. Nothing was ever too much trouble, i would highly recommend. Thank you Andrew and team.
Recently sold our house through Thomas Merrifield Abingdon. Andrew really impressed us with his knowledge of the market and friendly approachable manner. We had an offer on our house within a week of putting it on the market. Andrew was fantastic throughout the whole process. Would highly recommend.
Honestly, couldn’t be happier. Phillip May was our main contact, they gave great advice prior to putting the house on the market, and were very patient with us while we made our decisions, I’ve worked in the industry, and I’d really recommend them.