We offer a full property management service that allows landlords to maximise their return on investment without it taking up any of their time, giving them peace of mind that their investments are being properly looked after by a professional managing agent.

We have over 25 years of experience in managing investment properties and an ARLA-qualified support team of property managers who can look after every aspect of your property.

Our Property Management team deal with a broad range of undertakings that takes the challenges and frustrations of the day-to-day management of a property out of the landlord’s hands:

• Marketing the property and finding a suitable tenant
• Managing the tenant check-in
• Organising compulsory annual safety checks
• Acting as the main point of contact for the tenant
throughout the term of the tenancy
• Collecting rent
• Carrying out regular property inspections
• Arranging repairs
• Managing any disputes that may arise
• Managing the deposit release at the end of each tenancy

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“Our extensive, ARLA-qualified support team of Property Managers offer a full property and rental management service for landlords who trust us to maintain and oversee every aspect of their property.”

Trained Property Managers

All our property managers take part in regular ongoing training.

This covers everything from legal compliance and customer service delivery to regular updates on the ever changing legislation. We firmly believe in constant ongoing development to give you confidence in our judgment and advice.

You’re not alone…

We have put together a series of helpful guides full of useful information that can help you navigate your journey through letting a property.


Landlord Fee Information

On identifying and securing a tenant at an acceptable rent and who subsequently completes the Tenancy Agreement our fees will be due as set out as below:

Residential Letting with Management (Managed Landlords)
Letting Fee: 1/2 month’s rent plus VAT / 60% of a month’s rent inc. VAT
Management Fee: 10% of the rent collected plus VAT / 12% of monthly rent collected inc. VAT

Residential Letting without Management (Letting only Landlords)
Letting fee: 3/4 month’s rent plus VAT / 120% of one month’s rent letting fee.

Residential Letting with rent collection only (All other Letting only Additional fees apply)
Letting Fee: 1/2 month’s rent plus VAT / 60% of a month’s rent inc. VAT
Rent Collection: 7% of the rent collected plus VAT / 8.4% of monthly rent collected all inc. VAT

End of tenancy and/or renewal of tenancy fees (Letting only/Rent collect Landlords)
Renewal tenancy agreement fees: £150.00 plus VAT / £180.00 inc. VAT

At the termination of each tenancy period and subject to your agreement we will identify further suitable tenants for which our letting fee, as outlined above, will become payable at each change of tenancy.

All other fees as set out in these Terms of Business. Where we are asked to carry out any other duties outside our normal remit or these Terms our hourly rate if applicable will be charged at £95 plus VAT per hour or part thereof.

Additional Fees – Let Only Landlord/Rent Collect
Holding & Registering Deposit with TDS: £25.00 plus VAT p. a. / £30.00 inc. VAT p.a.

Arranging Gas Cert
On renewal of tenancy: £25.00 plus VAT / £30.00 inc. VAT (plus cost of certificate from engineers)
Mid tenancy routine visit fee: £50.00 plus VAT / £60.00 inc. VAT

Additional Fees – All Landlords
Arranging an up-to-date EPC: £95.00 plus VAT / £114.00 inc. VAT
Serving of sec 8, 13 and 21 notices: £90.00 plus VAT / £108.00 inc. VAT

Our lettings packages

We work hard to ensure you experience the highest level of customer satisfaction. And for this reason, we have tailormade packages which perfectly match your lettings needs, whilst you have the advantage of choosing a lettings service package that works best for you.
Service Options
Letting & Property Management Service
Rent Collection
Letting Only Service
Details of your property available in seven prominent Oxfordshire offices
Weekly local advertising
Floor plans
Internal photos
Website marketing
Advertising on property letting portals such as Rightmove, Zoopla & On The Market
Finding a tenant
Obtaining references
Drawing up the tenancy agreement
Detailed inventory & schedule of condition
Transfer of utilities
Excellent customer service
Arranging renewal tenancies and negotiating possible rent increases
Collection of rent
Keyholding service
Conducting the check-in of the tenant at the start of the tenancy
Managing the check-out process
Organising electrical safety inspection (if required)
Organising gas safety inspection (if required)
Registering deposits for FREE
Arranging repairs and maintenance
Arranging payment of outgoings
Managing check out and negotiating deposit deductions
Regular property inspections with written reports
Management while the property is vacant in-between tenancies (further charge will be applied)
* Full details of our services, fees and charges can be found in our full Terms of Business and Landlord Fees & Costs brochure
We sold our high-value, detached property through Thomas Merrifield Wallingford and received a first-class service from start to finish. Craig was exceptional: knowledgeable, courteous, easy to deal with, responsive and tenacious, ensuring the perfect outcome for all. We intend to use Thomas Merrifield again and highly recommend them.
Rachel Edwards
As a buyer only whilst dealing with TM Wallingford, we found them to be incredibly supportive and communicative with the whole process. We are grateful for their effort to get the purchase – and the rest of the chain – organised!
Charlotte Day
Wonderful staff who were easy to contact, helpful and responsive to all our needs. Renting through TM was easy and painless and I would recommend TM to anyone looking in the Oxfordshire area. Thank-you Susan and team!
Matt Alderton
In what can be a very stressful occasion has been eased by Jack and the team who have been brilliant. Starting from the viewing stage all the way through to the point of sale. Highly recommended Many thanks to all at the Wantage branch.
Jack Chapman
I would highly recommend Thomas Merrifield in Grove. Andy kept me informed every step of the way with regards to my house sale. If he wasn’t in the office, both Jack and Tonja were always as helpful, messages and requests were dealt with promptly and efficiently. The vendor of the...
We have recently purchased our first home through Thomas Merrifield and we’re so impressed by the service that Jack provided. He was so quick to respond to queries and did his best to keep us up to date with things along the way. We would seriously recommend Thomas Merrifield! Thank...
Vickie Gordon